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If your question is about your sex toy not working then check out our troubleshooting guide or if it’s about anything else then browse our customer support centre to see if there’s an answer before contacting us, we keep our frequently asked questions and answers up to date to try and speed up your shopping experience, nobody likes waiting around after-all!

Other ways to contact us

  • By post: Luvero Limited, Unit 10 Edison Court, Ellice Way, Wrexham Technology Park, Wrexham, LL13 7YT

Customer Service Hours Mon - Sat : 9am - 11pm
Sunday: 11am - 5pm

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